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Tuesday, March 10, 2009

With so many Legislative Requirements on Non-Profits, How is an exec to stay on top?

With so many changes that occur in federal legislation on a regular basis, how do associations and non-profits keep up? Often it is best to look outside your organization for assistance. The addition of an unbiased member can prepare your organization for issues that you've never considered.

The proposed changes to non-profit incorporation should remind non-profit and association executives that systematic changes require strategic organizational planning. With revised incorporation regulations and standards, non-profit and association executives must focus on effectively preparing for these changes and guiding their organizations through organizational restructuring. Adding to the mix, the requirements for registration under the Lobbyist Registration Act also require added vigilance.


Ensuring Transparency is Communicated throughout the organization


When I work with non-profit executives concerned about complying with government legislation or simply monitoring what's out there, I advise that legislative change requires strategic planning to effectively communicate with all levels of an organization. From executives down to members, all parties must be involved.

From the perspective of Bill C-4 and the newly proposed transparency requirements placed on non-profit organizations, boards of directors’ roles are sure to be affected. Directors must be aware of these changes. A clearly expressed strategy for communicating these requirements is needed. From the board straight through to the membership, the direction that your organization has undertaken needs to be visible.

The Task at Hand

Like it or not, government regulation is a framework within which most organizations must operate. You cannot afford let legislation derail your mission and it should not be an impedance to your organization’s performance. A well-executed advocacy plan in tandem with expert counsel will prepare your association to succeed within the legislative and regulatory framework. More importantly, the aid of strategic planning will help your organization survive the daunting task of adapting to legislative changes that Bill C-4 will impose on you. It will also ensure you are in compliance with the Lobbyist Registration Act.
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Mark Buzan is Principal of Action Strategies, a GR Consultancy for non-profits. If you have questions on how Bill C-4 impacts on your organization, please contact him. Subscribe now to his Lobbying tips newsletter at www.actionstrategies.ca/Action_Strategies/Newsletter.html

Monday, March 09, 2009

Bill C-4: Proposed Non-Profit Reform

Bill C-4 is coming! In January, the government proposed a bill aimed at reforming the way non-profits and associations incorporate. There are significant changes to how organizations incorporate initially and operate daily. Are you aware of Bill C-4’s impact on your organization?

Non-profit organizations (NPOs) in Canada are created and sustained by an organizational motivation of a common goal. As a result, NPOs intend to devote less time on organizational structure than reaching their goal. The truth is an organization cannot be successful without a solid organizational framework. The government of Canada has proposed a bill that will amend the structures of all NPOs big and small.

The reintroduction of the Canada Not for Profit Corporations Act risks affecting everyone of Canada's NPOs day-to-day operations. Bill C-4, reintroduced by Secretary of State (Small Business and Tourism) the Honourable Diane Ablonczy, aims to change the way in which NPOs are governed. For NPOs that require funding and donations to alleviate operations costs, they will be subject to similar standards as for-profit corporations. The act aims to increase fiscal accountability, clarify directors’ liabilities and responsibilities, and clearly define members’ rights. For NPOs, this means increased accounting, record-keeping procedures, and general prudence. The changes in Bill C-4 run deep, but can be tactfully navigated with the consul of an informed not for profit professional.

Bill C-4 Resilience


Barring any disruption of parliament, this bill is sure to pass with few amendments. Once passed, existing non-profits will be forced to comply within three (3) years or face dissolution!

The most recent bill is the reincarnation of two previous attempts to pass virtually identical bills. Both Bill C-21 introduced by Liberal Industry Minister, David Emerson in 2004 and Bill C-62 introduced by Secretary of State (Small Business and Tourism), Diane Ablonczy in 2008 died shortly after first reading, due to the dissolution of parliament.

Notable Changes


New organizations, as well as existing organizations, will be affected by these changes. It is imperative that directors and officers familiarize themselves with the proposed changes in order to prepare preemptive modifications to their organizations.

Essentially, the bill attempts to modernize the corporate framework under which Canadian not for profit organizations are governed. It is clear that the current process of incorporation is tediously long and time consuming. This method of federal incorporation regulates NPOs by reviewing, accepting and approving organizational by-laws. Industry Canada will no longer be involved in this process, transferring the majority of responsibility onto the board of directors and officers of the organization.

Why the Change?

It’s about time. Currently, Canadian NPOs are regulated by sections II and III of the Canada Corporate Act, with the exception of few special circumstances governed under section IV. These sections concerning NPOs have had no significant changes since 1917. The proposed changes will revolutionize the way most NPOs do business.

Bill C-4 at a glance


  • Incorporation as of right, contrary to current “letters patent” method.

  • Definition of soliciting and non-soliciting corporations relative to annual revenues.

  • Appointment of a federal Director to act as public registrar.

  • All corporations will be required to disclose a statement of purpose or mission statement.

  • Increased organizational accountability and transparency, similar to publicly-traded corporations.

  • Clarification of directors’ responsibilities/liabilities.

  • Definition of members’ rights.

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    Mark Buzan is Principal of Action Strategies, a GR Consultancy for non-profits. If you have questions on how Bill C-4 impacts on your organization, please contact him. Subscribe now to his Lobbying tips newsletter at www.actionstrategies.ca/Action_Strategies/Newsletter.html

    Saturday, March 07, 2009

    The Great Social Media Experiment for Non-Profits

    More and more, I'm motivated by a growing curiosity of understanding the internet and it's potential. Not only from a perspective of quite honestly, my own interest but also how non-profits and associations can use this medium to their own advantage. Check out this video I've placed on YouTube explaining my own venture into understanding this new frontier:


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    Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy for non-profits and associations. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

    Sunday, March 01, 2009

    Does Your Organization Have an Effective Viral Web Strategy?

    Non-profits have the seemingly insurmountable task of constantly trying to find inexpensive marketing techniques and campaigns to effectively promote their programs and organizational objectives. Staying on top of every new form of marketing to their audience is key to ensuring they always have a number of marketing strategies working for them at once. Consider viral marketing. As a nonprofit professional or executive, you have heard the term, but still not completely sure of its definition or relevance with your non-profit marketing needs and goals. In this article, we discuss the definition of viral web marketing, how it is most commonly used, and the best tips for using it to your non-profit’s advantage.

    What is viral web marketing?

    Various forms of new online marketing tactics fall under the category of viral web marketing. Viral web marketing extends from just the basic first tier network that you may reach with a standard marketing campaign-such as email, newsletters, etc-to the networks that feed off the first tier network. For example, many nonprofits and profits alike are using “Tell a friend” buttons or links on their websites and email newsletters. Not only do they extend their welcome to the person receiving the email or visiting the website, but they also extend the welcome to any mutual contact interested in nonprofit-related updates.

    It is important to note that viral marketing extends beyond emails and newsletters. With the recent developments in social media, viral web marketing includes targeting groups through video, podcasts, and articles strategically posted on popular networking community. By covering various media, your organization can effectively launch a viral marketing campaign. Viral marketing requires strategic advocacy planning in order to leverage the potential membership. This requires identifying key online audiences and their favoured sites and communities. If your organization doesn’t already have an online component, consider starting with Facebook, Twitter, and/or LinkedIn. Your organization can consider posting video and podcasts related to your cause. By becoming an active member of such online communities your organization effectively reaches out to potential members and interested individuals.
    If carried out correctly, viral web marketing techniques like these can be very effective in boosting your customer or member list, and getting your organization’s name and message out there.

    Tips for Viral Web Marketing

    Now that you know what viral web marketing is and how it can help promote your nonprofit quickly and without much-if any, investment; how do you begin to start using it to your advantage. Here are the best tips you’ll need in devising and carrying through with your first viral web/email marketing campaign.

    1.First things first: ensure that you have a professional and attractive website to direct your current members and customers to, as well as potential new members and customers. It should never be underestimated that first impressions are the ticket-or one of the most important tickets-to success. Impress them with an attractive, easy-to-navigate website and they’ll stay there-reading up on your cause, mission, and programs; which, in turn, makes them that much closer to getting involved with your non-profit.

    2.Make sure the viral marketing message you devise is clear, well presented, and easy-to-follow. When your members or visitors are surfing the web, and come across your site or email campaign; they want something quick and convenient. Make sure you choose a viral marketing tool that is unmistakable, welcoming, and easy for the person to use. If it is a “tell a friend” button, ensure that the user only has to make a couple of actions to tell their friends. Not only does this make them more susceptible in telling a friend, but more likely to tell a bunch of friends. The same applies for online community profiles, they should be concise and complete. A user should be able to obtain the important information about your cause “at a glance”. If this isn’t possible, your organization has neglected the opportunity to funnel membership or donations.

    3.Offer incentives to those who join or relay your message. No matter our age, we all love the idea of getting something for nothing. For your email, newsletter, or web viral marketing campaign; you should always offer your audience something in return for their help in boosting your network of potential customers and members. It doesn’t have to be expensive or lofty in anyway, just a little something that thanks them-and inspires them to do so-for recommending your site and nonprofit organization to their friends, relatives, and/or contacts. This is where your organization can use web services such as YouTube and podcasts to relay first-hand accounts or tips for your membership. In keeping with this strategy, make sure you are prepared to deliver these freebies or incentive prizes at a fast pace or large demand. Delivering once called upon will also show your present and new network the extent of your professionalism and credibility.

    4.Follow up with appreciation. Many newcomers to viral web marketing forget-once they set up their viral web campaign-to follow up with thanks and appreciation once they have gleaned new members, customers, or overall response from their viral marketing network efforts. One of the best rules in any kind of marketing, and this extends especially to nonprofits, is to always be aware of your customers, clients, members, etc; and to make them feel not only involved with your nonprofit mission, but more importantly, valued. The trick with marketing is that you have to reach as many people as possible in a manner that seems personal and one-on-one. Follow up with a thank you email, an unsolicited gift or privilege, etc. For organizations with online profiles, ensure that you have budgeted for maintenance of those online profiles. This includes replying to personal messages and posting constant updates. Online profiles can be time-consuming, but their targeted visibility is unparalleled. Just taking a small amount of time and effort to recognize these people who contribute to the success of your nonprofit business, makes them feel good about their efforts and inspired to do and be a part of more.
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    Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy for non-profits and associations. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.